Help technical team engage effectively with industry
Advanced Tooling Solutions team, left to right: William Smith, Group leader; Jim Wharton, senior technician; Ed Dalal, senior engineer.
Company: Advanced Tooling Solutions, Inc.
Industry: Industrial tooling, aerospace and automotive industries.
Situation: Adapting an aerospace tooling method to save time and money in the automotive industry.
Success measure: Gain credibility and adoption by automotive supply chain.
When BentonsEdge met the prospective Boeing spin-out, Advanced Tooling Solutions, the team had fabricated and tested a prototype tool that promised cost advantages and schedule flexibility to the automotive industry. But the team was unsure about how to sell into the automotive industry.
Our first challenge was to develop a Value-Story™ for the automotive industry. We documented the team’s assumptions about the economic challenges of automotive suppliers, thus documenting the team’s assumptions about the business pains that the new tooling technology was addressing.
By reviewing the Value-Story™ with automotive manufacturers and suppliers, the team tested its understanding of the operational and economic issues as they existed at the time. The team learned that the issues varied depending on the position of who they talked to—manufacturers, suppliers, engineers or marketing executives.
Are you providing sales coaching and tools for your technical teams to succeed with customers, or will they become frustrated?
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